Privacy policy

Information we collect

We collect only what the platform needs to run your account and your learning.

• Account details you provide: name, email address and password (stored hashed by our authentication provider).
• Profile details you choose to add, such as an avatar and preferred language.
• Learning activity: enrolments, lesson progress, notes, bookmarks and completion records.
• Payment records: order and payment identifiers, amount, currency and status returned by our payment processor.
• Technical logs needed to keep the service secure and available.

How we use your data

We use your data to give you access to purchased courses, track your progress, issue certificates, process payments, provide support and keep the platform secure.

Payments

Card and UPI details are entered directly with our payment processor, Razorpay, and are never stored on Mira AI Sakhi servers. We retain only the order reference, amount and status needed for your receipt and for support.

Sharing

We do not sell your personal data. We share it only with service providers who run parts of the platform on our behalf — our hosting and database provider, our authentication provider, our email sender and our payment processor — and only to the extent needed to deliver the service or to meet a legal obligation.

Retention

Account and learning records are kept while your account is active so you keep access to the courses you bought. Payment records are kept for as long as tax and accounting rules require. You can ask us to delete your account at any time.

Your choices

You can view and update your profile from your account settings, and you can contact us to request a copy of your data or its deletion. Write to us using the details on the contact page.

Changes

If this policy changes materially we will update the date at the top of this page and, where appropriate, notify registered learners by email.