Refund policy

No refunds after purchase

Every course is a digital product delivered instantly. As soon as your payment succeeds and access is granted, the purchase is final and no refund, credit or exchange will be issued — whether or not you complete the course.

This applies to all purchase routes: website checkout, landing-page checkout, and any promotional or discounted purchase.

Before you buy

Please review the course page carefully — the curriculum, language, duration, requirements and what you will learn are all listed there. If anything is unclear, contact us before completing the payment and we will help you decide.

Duplicate or failed charges

The only exception is a billing error. If you were charged twice for the same course, or money left your account for a purchase that never granted access, write to us with the order reference and we will return the incorrect amount.

Access problems

If you cannot access a course you paid for, contact us and we will restore your access. We resolve access issues by fixing the access, not by refunding the purchase.

How to reach us

For a billing error or access issue, send us the following via the contact page:

• The email address registered to your Mira AI Sakhi account.
• The course name and the payment or order reference from your payments page.
• A short description of the issue.

Processing time

Where an incorrect charge is confirmed, the amount is returned to the original payment method through Razorpay. Banks typically take 5–10 working days to show the credit.